Data Processing Delays - Degraded Agent Comms

Incident Report for Halcyon

Resolved

This incident has been resolved.

Posted Oct 13, 2026 - 12:33 PDT

Update

We are continuing to investigate this issue.

Posted Oct 13, 2026 - 12:33 PDT

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

Posted Oct 13, 2026 - 11:44 PDT

This incident affected: US Commercial (Atlas).