All Systems Operational

REST API ? Operational
90 days ago
99.67 % uptime
Today
Management Console ? Operational
90 days ago
99.67 % uptime
Today
Atlas ? Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
99.67 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 5, 2025

No incidents reported today.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Resolved - All systems are operational and working as expected.
Oct 24, 12:28 PDT
Update - All services are operational and we are monitoring for any further issues.
Oct 24, 11:40 PDT
Update - We have re-enabled all services, webhook sending, and the display of alerts/events should be processing again.
We are monitoring for any further issues.

Oct 24, 10:59 PDT
Update - We have tracked the cause of the problem and are investigating to prevent it from happening again in the near future. Sending webhooks have been temporarily disabled as we investigate, but will still be sent once we are fully operational.
Oct 24, 10:25 PDT
Update - Data is still being processed successfully, but there may be a delay in receiving alert/event webhooks or assets/alerts/events showing in the console or API.
Oct 24, 07:36 PDT
Monitoring - We are currently recovering. Some systems may still be slow or partially inoperable, such as updating webhooks, receiving webhooks, and alerts/events showing in the console.
Oct 24, 06:29 PDT
Update - Team is continuing to take actions to restore operations. Until then, event ingestion, webhooks/alerting, new device registration, and some API operations in our US region will be severally degraded.

Cloud detections for our ransomware protections, Atlas API, are still online.

Oct 24, 05:48 PDT
Update - We are continuing to work on a fix for this issue.
Oct 24, 01:51 PDT
Identified - Root cause has been identified and the team is working to address the problem.
Oct 24, 01:17 PDT
Investigating - Halcyon has identified performance degradation in the ingest processing pipeline and is investigating
Oct 23, 23:44 PDT
Oct 23, 2025
Oct 22, 2025

No incidents reported.